1. Overview
At Central coast water tanks , we are committed to ensuring your satisfaction. This policy outlines the conditions for returns and replacements.
2. Conditions for Returns
- Returns will not be accepted once items have been delivered, unless the items are faulty or damaged.
- Replacement items will be provided for products that are faulty or damaged.
- Central Coast Water Tanks does not take responsibility on behalf of third-party deliveries.
- All items remain the property of Central Coast Water Tanks until paid for in full.
- Cancelled orders are eligible for a refund however a 10% restocking and administartion fee will apply .
- All Deposits paid are non-refundable deposit payments secure your tank order and cover administration , ordering processing and associated business costs .
3. Replacement Process
- To initiate a return, please contact our customer service team via email
- Once the return is approved, we will arrange for the product to be sent back and a replacement item to be dispatched.
4. Additional Notes
- This policy is subject to change and may vary based on individual cases.
5. Contact Information
For any questions or to initiate a return, please contact us at info@centralcoastwatertanks.com.au